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Collaboration Communications Systems Engineer Associate (MS-721)

As a candidate for this certification, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting collaboration communication systems that include:

  • Microsoft Teams Phone
  • Microsoft Teams meetings
  • Microsoft Teams Premium
  • Microsoft Copilot in Teams
  • Microsoft Teams Rooms
  • Other certified and supported devices

As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing collaboration and communications solutions by using:

  • Microsoft Teams admin center
  • Microsoft Teams Rooms Pro Management portal
  • PowerShell
  • Microsoft Call Quality Dashboard

You work with:

  • Microsoft Teams administrators
  • Microsoft identity and access administrators
  • Microsoft 365 administrators
  • Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers

Skills measured

  • Plan and design collaboration communications systems
  • Configure and manage Teams meetings, webinars, and town halls
  • Configure and manage Teams Phone
  • Configure and manage Teams Rooms and devices

Course Details:

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